The Warped Woodturner (TWW) is a local artist traveling his artist's journey in a suburb of Springbrook, WI (pop. 536). TWW's creative calling is to use a wood lathe to make useless objects from locally-sequestered organic carbon for tourists to bring back to the city to give to people they had to buy something for but do not like that much. His target market is the senior citizens since their vision is not as good as it used to be so cannot see the defects as well. His marketing jingle is: “Bowls as simple as their creator”.

Sunday, September 30, 2012

Is honesty still the best policy?


When TWW was up in Duluth he parked in a city lot with some sort of machine to collect the money. The problem was he forgot to pay. He did not find a ticket on his car when he got back to it after realizing he had not paid.  He decided to be honest so walked over to the machine and tried to stick in his dollars.  The machine refused to take his money. 

After returning home he got a delivery from Amazon Dot Com. The order contained some game he had not ordered and it was not on the invoice so in effect it was free. After finally getting to the wrong place on the Amazon web site TWW was able to send an e-mail to Amazon asking how to return the product he did not order and they did not know he had.  The good people at Amazon replied with something about 'understanding your concern' and telling TWW how to print a return label.  All TWW  had to do was drive 20 miles to find a UPS box.  (not even a 'thanks'  for sending the not ordered stuff back so they didn't lose money on it).  The result of this experience was enlightenment.  When the save the world crowd talks about renewing, reusing or recycling TWW now understands why 'return' is not part of the slogan. 

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